What Shipping Methods Are Available?
We offer free shipping for all the items listed on Gemspike.com.
For the United States, the default shipping method will be the USPS (United States Postal Service). We use standard shipping from greater china to worldwide as the default shipping method for other countries.
Do You Ship Internationally?
Currently, we only ship to the US, Canada, UK, Australia, and Israel. Please contact us before purchasing if you have a different destination.
How Long Will It Take To Get My Package?
We ship the package within 3 days of purchase. The usual estimated delivery time is 10-20 days.
What Payment Methods Are Accepted?
We accept all debit/credit card payments (via Stripe) and Coinbase crypto payments.
Orders & Returns
How Can I Cancel Or Change My Order?
You should submit your cancellation request within 24 hours of purchase. We accept your cancellation and issue a refund within 2 days of your request.
How Do I Track My Order?
We provide a tracking code/number to track your package and get the estimated delivery date using a Global parcel tracking service.
Here are some of the websites that provide the Global parcel tracking service,
How Can I Return a Product?
All returns must be postmarked within thirty (30) days of the purchase date. To return an item, place the item securely in its original packaging and return to the warehouse address indicated on the package. You can contact us if you are having difficulty finding the warehouse address.
Please read our return policy for more information.