GemSpike operates this website and online store hosted on Shopify. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
We collect personal information to provide and improve our services.
Full name
Email address
Billing address
Shipping address
Phone number
Account login details
Order history
Customer support communications
Payments are processed securely through Shopify Payments and other secure third-party processors (such as Stripe).
We do not store or have access to your full credit/debit card details. Payment data is encrypted and handled directly by certified PCI-DSS compliant processors.
When you visit our site, we automatically collect:
IP address
Browser type & device information
Time zone
Cookies & tracking technologies
Pages viewed, products viewed, time spent
Referring website
This data helps us improve performance, security, and user experience.
We use collected data to:
Process and fulfill orders
Provide customer service
Prevent fraud and unauthorized transactions
Comply with legal obligations
Improve website performance
Send marketing communications (only if you opt in)
Personalize product recommendations
Analyze traffic using analytics tools
We do not sell your personal information.
We only share information when necessary to operate our business:
Shopify (website hosting & infrastructure)
Shopify Payments / Stripe (payment processing)
Shipping carriers (e.g., UPS, FedEx, DHL, local couriers)
Email & marketing platforms
Analytics providers (e.g., Google Analytics, Meta Pixel)
We may disclose information if required by law, court order, or to protect our legal rights.
We use cookies and similar technologies to:
Enable website functionality
Remember preferences
Analyze site traffic
Provide personalized advertising
We may use Google Ads, Google Analytics, and remarketing services.
You can control cookies via your browser settings.
We retain personal information only as long as necessary to:
Fulfill orders
Comply with tax and legal obligations
Resolve disputes
Enforce agreements
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing
Object to processing
Request data portability
To exercise your rights, contact us at:
Email: Info@gemspike.com
We implement industry-standard security measures including SSL encryption and secure payment gateways. However, no online system is 100% secure.
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.
GemSpike
539 West Commerce Street, #4846
Dallas, TX 75208
United States
Email: info@gemspike.com
Phone: +1 (702) 302-1038
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
GemSpike delivers elevated essentials with lasting quality. Each piece is thoughtfully designed and expertly crafted to offer a refined look without compromising strength or integrity.
Email: info@gemspike.com
Address:
539 West Commerce Street
4846
Dallas, TX 75208
Tel:
+1 (702) 302-1038
